Nothing about the payment happens on this website: you will not find a basket, a sign-up or a box for card numbers here. The link from the team opens a page run by the payment firm, where you pick card or PayPal. The card number travels between that firm and your bank and never passes through us.
Expect your bank to want a second yes before it lets the payment through. This is Strong Customer Authentication, usually labelled 3D Secure, and it might be a tap in the bank’s app, a one-time code sent by text or a number from a card reader. When it fails, the bank’s fraud check has normally paused it; a quick call to the bank, or saying yes in its app, usually lets it through on the next go.
After that single charge, nothing else can follow. You sign no direct debit mandate, no card is kept on file and no recurring payment is set up. The payment firm picks how the charge is described on your bank statement, and the team can give you that wording beforehand.
Should a seller ever take your money and deliver nothing, the card issuer can be asked for a chargeback. Banks fix their own deadlines, frequently about 120 days, and like you to have raised it with the seller beforehand. Section 75 is a separate credit-card protection that only starts above £100 (and stops at £30,000), so a Flex plan is too small for it. For PayPal, check PayPal’s own terms as they stand today.
Any refund is paid back the way the money came, to that card or that PayPal account. Every condition is spelled out in our refund policy, while the cancellation page sets out what the law gives you on digital content.